The error fetching your channel information occurs in Streamlabs OBS for users attempting to stream content on Twitch. This problem is no OS exclusive together it’s report to happen on home windows 7, home windows 8.1, and Windows 10.

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Accessing the Settings menu of StreamLabsFrom the Settings menu of StreamLabs, select the General tab from the left-hand column, then relocate over to the ideal section and also use the drop-down menu under Language to change it come something different.
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Changing the default language in StreamLabsHit Done to save the changes, climate close the StreamLabs application before beginning it again.At the following application startup, open the Settings display again and change the language back to what it to be previously.Initiate another streaming attempt and see if you regulated to get rid of the fetching her channel information error.

If the difficulty is still not resolved, relocate down come the next potential deal with below.

Method 4: Installing visual C++ Redist 2017

According to some impacted users, friend might additionally expect to check out this error in instances wherein the computer where the StreamLabs OBS application is set up is missing a vital C++ Redist necessary to facilitate gameplay streaming.

Several customers that were formerly encountering the same trouble have evidenced that they regulated to settle this trouble by downloading and installing a compatible version of the intuitive C++ 2017 package.

If you’re unsure on exactly how to perform this, monitor the instructions listed below to download the correct variation of the Visual C++ Redist 2017 x64 package:

Once you’re on the correct page, scroll down to the visual Studio 2015, 2017, and 2019 section and click on vc_redist.x86.exe if your Windows version is top top 32-bit or vc_redist.x64.exe if your Windows variation is top top 64 bit.
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Downloading the correct VC versionOnce the download is complete, double-click ~ above the .exe installer, click Install, then follow the on-screen prompts to download the missing Visual C++ Redist package.
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installing the lacking redist packagesOnce the installation is complete, restart your computer if you’re not prompted to do so automatically and also see if the error is resolved as soon as the following startup is complete.

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In situation you still finish up through the fetching your channel information error when you shot to usage StreamLabs come stream ~ above Twitch, move down to the next potential settle below.